Returns & Exchanges
At Adriatic Furniture, we strive to ensure your home is furnished with pieces you love, offering a straightforward return process for items that do not meet your expectations. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 14 days of delivery, provided the items remain in original, unassembled condition.
Return Process
- 1.Initiate Your Request
Contact our customer care team via email or our online portal with your order number and photos of the item to receive a Return Authorization number.
- 2.Prepare for Collection
Ensure the furniture is securely repacked in its original Adriatic Furniture packaging to prevent damage during transit back to our warehouse.
- 3.Schedule Pickup
Once approved, our logistics team will coordinate a convenient time to collect the item from your residence, or you may return smaller decor items to any showroom.
- 4.Quality Assessment & Refund
Upon arrival at our distribution center, our specialists will inspect the item, after which your refund or store credit will be processed within 7-10 business days.